Grocery Outlet closed 36 stores in March 2026. Four months later, it is opening new ones across California. The strategy behind that reversal holds a lesson for any retailer weighing expansion against discipline.
The Emeryville, California-based discount grocery chain announced new store openings in Ontario Ranch, Ramona, San Francisco, Clovis, and Petaluma, with the Ontario Ranch location scheduled to open July 23. The company plans to open 30 to 33 new stores this year — even as the impact from closing 36 underperforming locations is still being absorbed.
CEO Jason Potter was unusually direct about what went wrong. "Following a rigorous analysis of the fleet, we identified 36 stores in the network that we concluded did not have a viable path to sustained profitability regardless of the operational support we could provide," he told investors. Twenty-seven of those closures were tied to a formal optimization plan. The remaining nine followed from the same conclusion: these stores were in the wrong markets for Grocery Outlet's discount, treasure-hunt model. No amount of management attention was going to fix a location problem.
The financial results tell a counterintuitive story. Despite shuttering those locations, Grocery Outlet's first-quarter sales rose 3.6% to $1.17 billion. Adjusted EBITDA came in at the high end of guidance. Inventory was down 15% year over year, a sign of tighter operations. The company ended the quarter with 549 stores across 16 states, reaffirmed its full-year outlook, and started opening new locations within weeks of finishing the closures.
The new openings follow a fundamentally different pattern. Instead of scattering locations across unfamiliar territory, Grocery Outlet is clustering stores in California — a state where it already has deep brand recognition, established supply-chain routes, and proven customer demand. Each new location will be operated by independent owners, a franchise-style structure that ties the operator's income directly to the store's daily performance. The Ontario Ranch store, for example, will be run by owners Gloria and Jason Pineda.
For smaller retailers and entrepreneurs, the Grocery Outlet story is a compact study in when to retreat and when to push forward. Growth is not a straight line, and expanding into the wrong market can drain resources that would have been far better spent doubling down where the model already works.
Closing a location is not the same as failing. Grocery Outlet's Q1 numbers proved that cutting unprofitable stores can strengthen the overall business. The 36 closures removed drag from the network, freed up capital, and sharpened management focus. The surviving stores grew.
Geography matters more than store count. The new stores are clustered in California, where Grocery Outlet already has the density and reputation to support them. That is a fundamentally different strategy than scattering stores across new states and hoping the model translates on its own.
Tying operator income to store performance limits downside risk. Each new Grocery Outlet location is run by owners who bear the operational burden and share the upside. That structure means the company is not carrying full payroll and overhead for every new opening — a model worth studying for any business thinking about scaling through locations.
The most useful number from the entire Grocery Outlet story is not the 36 stores it closed. It is the 3.6% sales growth it posted while closing them. Sometimes the fastest path forward runs straight through the locations you should never have opened.
