
The 2023 bankruptcy filing of WeWork, once valued at $47 billion, served as a quiet funeral for the era of the 'glamorous' loss-maker. While Masayoshi Son’s SoftBank poured billions into the aesthetic of shared office space, a much smaller, quieter company called ABM Industries continued its 115-year streak of profitability by cleaning those same offices. ABM does not have a charismatic founder or a proprietary algorithm. They have 100,000 employees who mop floors, fix HVAC systems, and manage parking garages. Their revenue in 2023 exceeded $8 billion. It is a business built on the mundane.
The tension in modern entrepreneurship lies in the gap between what looks good on a LinkedIn profile and what actually generates a 20% return on invested capital. Most founders gravitate toward 'sexy' industries—artificial intelligence, direct-to-consumer fashion, or fintech—because these sectors offer social currency and the promise of a massive exit. However, these same sectors attract the highest concentration of talent and the most aggressive venture capital. This creates a hyper-competitive environment where margins are competed down to zero. The boring business operates in the shadows of this competition.
